Support at Home Program

Helping you live independently, safely, and confidently at home.

 

What is the Support at Home Program?

The Support at Home Program is an Australian Government initiative that helps older people stay independent and continue living safely in their own homes. It combines several existing programs — including Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP), and Short-Term Restorative Care (STRC) — into one simpler, more flexible system.

 

Key Features

• Simplified system – one streamlined program instead of multiple aged care options.

• Flexible supports – tailored to your goals, lifestyle, and changing needs.

• Greater choice and control – you decide who provides your care and how it’s delivered.

• Fair pricing – all services follow the national Support at Home Pricing Schedule as of July 2026.

• Focus on wellness – supporting your independence, activity, and wellbeing.

 

Types of Support Available

• Personal care – help with showering, dressing, and grooming.

• Domestic assistance – cleaning, laundry, meal preparation, and shopping.

• Transport – support to attend appointments or community activities.

• Allied health – physiotherapy, occupational therapy, and other therapies.

• Home maintenance & modifications – small repairs or changes to keep your home safe.

• Social support – companionship, group activities, and community connection.

• Case management – personalised planning and coordination of your care.

 

Transitional Home Care Packages

The Transitional Home Care Package (THCP) provides short-term support for people who have been approved for a Home Care Package but are waiting for their funding to begin. This package bridges the gap between programs, ensuring you can keep receiving essential care and support while you transition into the Support at Home Program. Your provider will work with you to maintain consistent services and a smooth handover once your ongoing funding starts.

 

Assessment & Eligibility

1. Assessment – You’ll be assessed by the Aged Care Assessment Team (ACAT) or the Regional Assessment Service (RAS).

2. Eligibility – Based on your care needs, goals, and living situation.

3. Support Plan – Together, you and your assessor will develop a plan outlining the services that best support your independence.

 

How Funding Works

• You’ll receive a personalised budget based on your care needs.

• You can choose your provider to deliver your supports.

• All rates follow the Government’s Support at Home Pricing Schedule to ensure fairness and transparency.

Transition from Home Care Packages

If you currently receive a Home Care Package, you’ll transition smoothly into the new Support at Home Program. You will remain “no worse off” under the new arrangements. The Department of Health and Aged Care will provide updated contribution letters and new service agreements before the transition takes place.

 

Our Commitment to You

• Supporting your independence, reablement and wellbeing.

• Delivering quality, person-centered care.

• Working with you to achieve your goals.

• Keeping you informed about any changes to your supports.

Learn More or Get Started

We’re here to help you understand your options and get the right support for your needs.

Contact our team today to discuss your care or to learn more about the Support at Home Program.
📧 reception@freedomtas.com.au
📞(03) 6344 8244

For more information, visit the Department of Health and Aged Care website:
https://www.health.gov.au/topics/aged-care/reforms/support-at-home

​